Do you offer support for first-time shippers?

Yes, helping the new importers and exporters explore the complete procedure is our field of expertise. We also lend full assistance to your first international shipment to see that it goes through smoothly and stress-free—from choosing the best shipping method to filling out the paperwork and understanding the charges.

Can you assist with export and import regulations?

Yeah, there is. Our professional staff stays on top of changing international trade laws in every way. They will ensure that you comply fully with import/export country regulations, including advice on tariffs, trade agreements, documentation requirements, and lists of restricted articles.

Is assistance provided for packaging and labelling requirements?

Yes, we would advise you on correct labelling standards and packing methods (such as for fragile items, prohibited chemicals, and country-specific requirements). In the case of high-value or fragile goods, we can offer professional packing so as to avoid damage en route.

What documents do I need for customs clearance?

Documents such as commercial invoices, packing lists, bills of lading or air waybills, and certificates of origin are considered standard documentation. Other shipments may call for some other approvals (FDA, phytosanitary, etc.). To provide smooth clearance, we have developed a complete checklist adapted to your type of cargo and destination countries.

Are there restrictions on what types of goods can be shipped internationally?

Goods like guns, perishable foods, hazardous materials, and things under the umbrella of protected species fall under international shipping regulations. Some of these commodities are outright banned in some countries, whereas others require special permission. We will notify you whenever something is restricted or prohibited, depending on your destination, so that you may avoid experiencing [...]

How do freight forwarding services help simplify international shipping?

We freight forwarding services manage the complete shipping operation—choosing the carrier, preparing shipping documents, clearing customs, and tracking the shipments up to their delivery end, respectively. This is to save you from spending time and money in international trade. We optimise routes, handle complicated regulations, and consolidate shipments, minimising delays—making for smooth movement of cross-border [...]

Can you provide warehousing and distribution services?

Our one-stop warehousing and distribution setup lets you offer order fulfilment, inventory management, safe storage, and regional distribution. The storage facilities operate with state-of-the-art tracking systems and climate control, plus 24-hour security, all geared towards dealing with your goods prior to ultimate despatch.

What types of cargo can you handle?

There are various types of cargo we handle, such as temperature-controlled commodities, hazardous materials (with permits), general commerce, perishables, and oversize heavy equipment. Packaging and labelling, as well as transportation of all these elements under the laws of the land, must be properly checked by our personnel for a safe delivery.

Can you arrange door-to-door delivery?

Yes, for sure, we provide door-to-door services anywhere in the world if the need arises. Being our full service, the list of services includes port management, customs clearance, collection from your stated location, and final delivery at the address supplied by you. We take care of all documentation and arrange every mode of transportation (land, [...]

What are the typical transit times for sea and air freight?

Depending on the point of origin/destination and sea routes, there comes a certain schedule with the vessels. Hence the usual days of sea freight are from 20 to 45. Air freight takes only 3 to 10 days and is distinguished by speed. There might be delays due to weather conditions, port congestion, or customs clearance [...]

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